Tool profile
ServiceTitan: field-service platform for established trades
ServiceTitan is an enterprise-grade field-service platform aimed at established HVAC, plumbing, and electrical businesses running multiple technicians. It is deep and powerful, but priced and scoped for larger operations — usually overkill for a solo operator.
Published · Updated
- Best for
- established multi-technician trades businesses needing deep dispatching and reporting
- Weak at
- cost and complexity for solo operators and small crews
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What ServiceTitan does
ServiceTitan is an end-to-end operations platform for trades businesses, spanning dispatching, scheduling, invoicing, payroll integration, and reporting. Its strength is depth: granular reporting and workflow automation built for shops running several crews.
Who it fits
It fits established, multi-technician HVAC, plumbing, and electrical businesses that have outgrown lighter tools and need centralized dispatching and analytics.
Where it falls short
For a solo operator or a two-person crew, ServiceTitan is typically too expensive and too complex — the capacity and configuration overhead outweigh the benefit.
Pricing
Volatile data — verified against the primary source on . Pricing changes often; reconfirm before deciding.
| Item | Value |
|---|---|
| Pricing model | Custom quote (contact sales) |
| Published tiers | None — enterprise quote only |
| Trial | Guided demo only |
Primary source: https://www.servicetitan.com/pricing
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FAQ
- Is ServiceTitan a good fit for a one-person business?
- Usually not — its depth and cost target multi-technician operations, so a solo operator typically overpays for capacity they will not use.
Verified claims & sources
- ServiceTitan uses custom, quote-based pricing rather than public tiers. [1]